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Granite

  • Scratch Resistance: EXCELLENT
  • Stain Resistance: GOOD with proper sealing
  • Chip and Crack Resistance: GOOD
  • Heat and Burn Resistance: GOOD
  • Resistance to Household Chemicals, Acids, and Solvents: GOOD
  • Nonabsorbent and Nonporous: FAIR
  • Low Maintenance: GOOD
  • Color Consistency: FAIR
  • Natural Aesthetic: EXCELLENT

Quartz

  • Scratch Resistance: GOOD
  • Stain Resistance: EXCELLENT
  • Chip and Crack Resistance: EXCELLENT
  • Heat and Burn Resistance: POOR
  • Resistance to Household Chemicals, Acids, and Solvents: EXCELLENT
  • Nonabsorbent and Nonporous: EXCELLENT
  • Low Maintenance: EXCELLENT
  • Color Consistency: EXCELLENT
  • Natural Aesthetic: EXCELLENT

Marble

  • Scratch Resistance: POOR
  • Stain Resistance: POOR
  • Chip and Crack Resistance: POOR
  • Heat and Burn Resistance: GOOD
  • Resistance to Household Chemicals, Acids, and Solvents: POOR
  • Nonabsorbent and Nonporous: POOR
  • Low Maintenance: POOR
  • Color Consistency: GOOD
  • Natural Aesthetic: EXCELLENT

Soapstone

  • Scratch Resistance: POOR
  • Stain Resistance: EXCELLENT
  • Chip and Crack Resistance: POOR
  • Heat and Burn Resistance: EXCELLENT
  • Resistance to Household Chemicals, Acids, and Solvents: EXCELLENT
  • Nonabsorbent and Nonporous: EXCELLENT
  • Low Maintenance: EXCELLENT
  • Color Consistency: EXCELLENT
  • Natural Aesthetic: EXCELLENT
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Granite
Granite countertops provide one of the most beautiful and durable surfaces available. It is highly resistant to scratches, stains and heat when properly sealed. Granite does not harbor bacteria and resealing only needs to be done when water stops beading on the counter surface. Permanent damage can occur from neglect, incorrect cleaning methods and using chemicals that are not formulated for stone care.

Granite “Do’s”

  • Use a neutral stone cleaner on a regular basis to remove everyday spills and oils
  • Blot up spills immediately to minimize permanent damage to the stone
  • While granite is highly scratch resistant, we recommend you use a cutting board
  • Use trivets or mats under hot dishes or cookware
  • Use coasters under glasses, especially if they contain alcohol or citrus juices
  • Seal your countertops every 6-12 months based on use

Granite “Don’ts”

  • Don’t use your sink sponge to clean your counters. They hold oils and will stain (darken) your counters
  • Don’t use vinegar, bleach, ammonia, bathroom cleaners, tub and tile cleaners, or other general purpose cleaners
  • Be aware that some common toiletries (i.e. perfume, toothpaste, mouthwash) contain acids and other ingredients that may damage the stone surface or degrade the sealer
  • Don’t stand on your countertops
  • Don’t leave water, liquids, or wet cloths sitting on your countertop for long periods of time
  • Don’t use Magic Erasers on your stone or leave them sitting on top of the stone for any period of time

Quartz
Due to high density and non-porous qualities, normal cleaning with a damp cloth and mild detergent is all you need to keep your Quartz surface looking great. We recommend a thorough cleaning of your surface on a weekly basis.

  • Use mild soap and warm water for routine daily cleaning. Be sure to rinse thoroughly.
  • For dried residue, a flat object such as a plastic putty knife can be used to gently scrape off the foreign material.
  • If needed, apply common, non-abrasive, household cleaners to avoid dulling the surface shine. Apply directly on a damp cloth or sponge and wipe the surface, rinsing thoroughly after cleaning.
  • Although Quartz is extremely scratch resistant, it is not scratch proof. You should never cut or chop directly on your countertop. Always use a cutting board.
  • Always use a hot pad or trivet when setting down hot objects, such as hot pans or plates. Direct contact with extremely high heat can cause damage.
  • Take care to avoid spilling harsh chemicals such as drain cleaners, paint strippers, oven cleaners, bleaches, etc on your Quartz countertop.

Marble
Marble is softer than granite and precautions need to be taken to protect items from falling onto your marble. Marble is typically used in bathrooms, fireplaces and flooring. While marble is a beautiful natural stone, it is not recommended for kitchen countertops. It will inevitably scratch, chip, break and etch easier than granite.

Staining vs Etching
Many people mistake etches and water marks for stains. It is important to know the difference between the two in order to properly repair them. Stain removal procedure will not repair etches.

  • A stain is always darker than the surrounding stone.
  • An etch is always lighter than the surrounding stone. You may only notice these spots from certain viewing angles depending on how the light hits the surface.
  • Marble is composed of calcite and reacts chemically with acidic substances. As soon as any acidic substances come into contact with your stone, they start eating away the surface of your stone. The acidic/caustic reaction "etches" or corrodes the surface, degrading and ruining the polish, causing the appearance of the lighter-colored dull spots.

How to Avoid Etch Marks and Stains

  • Wipe up spills immediately, including water!
  • Don’t use your sink sponge to clean your counters. They hold oils and will stain (darken) your counters
  • Use coasters under glasses
  • Use place mats under plates and dishes
  • Protect the surface during food prep
  • Use trivets under hot dishes and pans
  • Only use cleaners made specifically for marble
  • Seal your marble every 6 months, or when water stops beading on the surface

Examples of acidic substances that may etch your stone

  • Cleaning Products
  • Cola Products
  • Ketchup
  • Lemons and other fruit
  • Orange Juice and other juices
  • Vinegar
  • Wine
  • Coffee
  • Alcoholic Drinks

Soapstone
Soapstone has three properties that set it apart from other natural stones and make it a great countertop material:

  1. Soapstone does not stain. Soapstone is dense and nonporous; it does darken when liquid pools on its surface, but it lightens back up when the liquid evaporates or is cleaned off. 
  2. Soapstone can stand up to acidic materials. The fact that soapstone is chemically inert means it's not harmed by lemon juice or cleaners that must be avoided with other natural stone surfaces. 
  3. Soapstone is heat resistant. The density of soapstone makes it an amazing conductor of heat, which enables it to withstand very high heat with no damage. You can put hot pans right on the surface without worry about scorching or staining.

Durability
Soapstone is soft and susceptible to scratches and nicks. It’s durable like granite and marble, but it’s more forgiving under stress; soapstone has a tendency to dent rather than chip or crack.

Color Enhancing
Soapstone fresh from the quarry is light gray in color. That rich charcoal color soapstone is known for comes when the stone is exposed to water, grease and oils. These liquids cause the stone to oxidize, which darkens the stone’s color and really brings out its natural beauty. To enrich the color of the stone, we recommend that you treat it with mineral oil from time to time. This treatment will keep oxidation uniform across the entire surface. A periodic application of mineral oil is the only maintenance it needs.

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Yes, You Should Seal Your Granite
Sealing your granite provides an invisible layer of powerful protection. Due to granite’s porous structure, unsealed countertops are susceptible to staining from a variety of substances. If you take proper care of the granite, however, it will last you for decades.

The Water Drop Test
To test whether your stone needs to be sealed/resealed, you can perform a simple test using water. Take a few drops of water and sprinkle them on your countertops. The water should immediately bead up. Wait fifteen minutes and check the water droplets. If the water is still present on the counter, your granite does not need to be sealed at this time. If, however, the water has soaked into the stone, leaving behind dark marks, you should consider applying a granite sealant. Once the stone dries out, the small stains left behind from the water test will disappear.

Granite countertops that are cared for with regular daily maintenance, particularly after each meal, will rarely have staining or cleanability issues. Once properly sealed, the stone will be more resistant against everyday dirt and spills*. You should seal your granite every 6-12 months, depending on countertop use. It is important to follow manufacturer’s instructions carefully, as different brands might require different steps.

Upgrade to a 15-year Warranty Kit
In addition to Granitech’s One Year Warranty, Granitech offers a supplemental warranty kit for your investment in natural stone countertops. The DuPont™ StoneTech® Professional Warranty Kit includes the BulletProof® Sealer which offers an invisible layer of powerful protection. Armed to not only repel common household stains, the revolutionary premium sealer provides maximum protection against the toughest oil and water based stains. The sealer is also free of solvent-based chemicals, helping to protect the environment – and your environment. Your Kit will also include the Revitalizer® Cleaner and Protector, a gentle cleaner for everyday messes.

In addition to all the above benefits, your countertop will also be protected by an industry-leading 15-year residential or 8-year commercial warranty. Your counters will be sealed by our certified professional at the time of installation, giving you absolute peace of mind.

The decision to add the Care Kit to your contract must be decided by the time of template. The sealer must be applied at the time of installation for the warranty to be valid.

If you are interested in learning more about the DuPont™ StoneTech® Professional Warranty Kit, contact our office at (860) 620-1733.

Granitech’s One Year Warranty
Following is a summary of our warranty. The Warranty Form will be provided with other contract forms or upon request.

Granitech warrants the owner of the original installation that stone surfaces installed by Granitech L.L.C. shall be as follows:

  • Free from defects that reduce the structural integrity of the stone
  • All work performed by Granitech shall be of good quality and in conformance with industry standards
  • All material furnished by Granitech shall also conform to industry standards. However, marble, granite, and other stones are products of nature. Therefore, color, markings, and characteristics of the stone vary and cannot be guaranteed as to uniformity. Fissures, inclusions, color and polish variations are inherent characteristics of stone.
  • Granitech will repair seams as a result of settlement in the home, or for any other reason, if they occur within one year after installation.
  • THE GRANITECH WARRANTY DOES NOT COVER STAINING, ETCHING, WATERMARKS, SCRATCHES, OR NEGLIGENCE AFTER GRANITECH HAS COMPLETED THE INSTALLATION. It is up to the homeowner to properly maintain the countertops.

*According to the Marble Institute of America; http://marble-institute.com/consumers/sealing_stone.cfm

 

GRANITECH
409 Canal St. Unit 11B
Plantsville, CT 06479
Phone: 860-620-1733
Fax: 860-329-0023

 

BUSINESS HOURS:
Monday – Friday: 9am to 5pm
Evenings by appointment only
Saturday: 10am to 3pm
Sundays: Closed

 

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